|
|
|
|
|
Also See: |
Tips for Physicians, Healthcare and Educational ProfessionalsIt is necessary to
pay close attention to your listener's nonverbal communication
during meetings. The nonverbal message may tell you more how the person
is reacting to the information you are providing than any words he or
she may be saying. Keep presenting the data you want them to comprehend in several forms. Provide them with brochures and other visual references when introducing a new diagnosis, recommended procedure or educational plan. |
| Recommended
Reading Papers Published Links to Useful Sites |
Individuals may hear the data you are trying to communicate but the comprehension, storage and recall of that information to make well informed decisions might be too stressful and overwhelming. Encourage individuals to bring a family member or friend as a "second pair of ears" to hear the information you are giving them. Individuals need to know who will be responsible for contacting them and discussing the results of any plans or tests being recommended. Be specific with them about the "plan" so any communication breakdown can be avoided or at least minimized. Please consider an individual coaching session to strengthen your communication skills with patients and families. Contact me here. |
|