Jacquelyn Ater, MA
Speaker/Coach/Educator
Speech Language Pathologist

 

Jacquelyn Ater, MA

Committed to Effective Communication
Across the Spectrum

Jacque has more than two decades of experience in healthcare and education. She has made a positive difference in the lives of patients, students, families, caregivers, teachers and healthcare professionals. She makes a difference in the lives of the individuals she teaches, coaches, speaks to, services as

Jacque's Biography

A Patient's Story

a speech-language pathologist and collaborates with. Jacque recognizes the critical role effective communication plays in good health, professional relationships, successful educational programming, efficient delivery of services and outcome of care. Her varied skills, experiences and perspectives provide a wealth of information to those who select any of her services.

What colleagues say about Jacque….

"Ms. Ater's expertise in the areas of collaboration, counseling and advocacy, as well as medically based issues in speech language pathology, has enriched our graduate curriculum. She is a devoted instructor who truely invests her time and talents to the student learning process. Her enthusiasm is quickly recognized by her students and they leave her course with a new level of insight into what it means to be a professional in this field. Ms. Ater possesess a unique blend of academic and clinical experience. Her students learn that her teachings are steep in a solid theoretical basis coupled with an accomplished professional career."
-Lisa Durant-Jones, Graduate Program Director, Communication Sciences and Disorders Department, Nazareth College

"As a RPH board member, Jacque's communication style is clear, diplomatic, empathic and reflects her sensitivity and confidence. Her years of experience in both healthcare and education benefit the Board directly and the Communications Committee which she chairs. She has a unique ability to evaluate needs, interpret information and advocate for others. Jacque is focused on results and presents as a strong leader with a sense of humor and passion for providing an individual with quality care."
-Nancy Smyth, Executive Director, Rochester Presbyterian Home

"Chautauqua Institution is a historic, highly sought venue for lecturers. Jacque's well organized, detailed and empathetic presentation gave hundreds of people tools to develop and/or improve their own communication with their healthcare providers."
-Mary Ann McCabe, MS CCC-SLP, Chair-Contemporary Issues Forum, Chautauqua Institution

"Jacque Ater has been a tremendous asset to Thompson Health Speach Pathology Services. We relied on her objectivity and professionalism during staff shortages to help us "right the ship"! I recommend Jacque as a clinician and leader. We are very fortunate to have an on going relationship with her."
-Randy Jacque, Director of Health, Thompson Health System

"Jacque's assessment of children with developmental problems is impresive. She captures important subtleties and nuances that are key to understanding the child and his needs. She provides salient, common sense and therapeutically sound suggestions. Jacque is a highly qualified speech language pathologist and health coach. She empowers those she works with to help them reach their highest potential. She provides emotional support in a kind sensitive manner in addition to drawing from her strong clinical skills"
-Noreen Boje Podyma, MA CCC-SLP, Director of Speech Operations, Rochester Hearing and Speech Center

"Jacque was my mentor for my clinical fellowship as a Speech Language Pathologist in 2005-2006. She consistently modeled empathy and compassion, while teaching me to navigate the tricky waters of communication in health care. She was my rudder and my parachure all at once. Her huge fund of knowledge, coupled with her sincere desire for my success were the pillars that I leaned on when the job felt too big, too hard, too scary. Whithout her support, I would have simply survived my first year. With her, I and my department were able to thrive. She brought the gift of herself everyday and by doing so, enriched my professional life as well as the lives of everyone with whom I come in contact."
-Gerriann Jackson, MS, CCC-SLP, Speech Language Pathologist, Newark Wayne Hospital, ViaHealth.

It will be hard to find words suitable enough to thank you for your contribution to our Hospice event, Survival Tips for Grievers. I was so impressed by your touching experiences and your skill at conveying the range of emotions, thoughts and practical things that are part of grief recovery."
-Theo Munson, MPH, Hospice Bereavement Services, Lifetime Homecare

"Jacque is an outstanding clinician. She is an energetic, skilled advocate for patients and their families as they face seemingly daunting medical dilemmas. She knows how to help patients and their families make the healthcare system work for them in a more personalized way."
-Timothy Quill, MD, Primary Care Internist, Professor of Medicine Psychiatry and Medical Humanities

"Jacque Ater is a dedicated professional who is passionate about improving patient-health care provider relationships through communication. She is caring and empathetic and has a mission and vision to help patients get the communication and information they need and deserve. Her ability to listen and fully hear and understand others, and her public speaking talent, is representative of the professionalism we all aspire to."
-Terri Levine, Founder/President, The Coaching Institue.

"As an Adjunct Instructor in our graduate program at Nazareth College, Ms. Ater has developed and conducted and outstanding course dealing with counseling, collaboration and conferencing for speech-language pathologists. Without exception, students have rated this unique course excellent."
-Shirley Szerkeris, PhD, Dean of the School of Health and Human Services, Nazareth College, Rochester, New York

"Jacque is a leader, a decision maker and an excellent communicator with her peers, patients and families. She is committed to involving others… and works with a great compassion, sensitivity and a sense of humor."
-Neal A. McNabb, MD, Pediatrician, Founder of The Genesee Hospital Developmental Unit

"I have worked with Ms. Ater for more than 10 years. She is an exemplary educator, consultant and communicator. Ms. Ater demonstrates compassion and perseverance on all of her interactions on behalf of patients. As both a team member and clinician she exemplifies excellence in all that she does. Her professional style and demeanor can be modeled by all."
-Karen Duffy, MS, RN, GCNS, ANP, Geriatric Nurse Practitioner, School of Nursing, University of Rochester

"Jacque is a dedicated caregiver who brings people together, organizes well and cares about bringing patients the best possible care. She will push hard to expand and improve services if it means better patient care."
-Steven Herbert, MD, Radiologist

"Mrs. Ater has been closely involved in the care of head and neck cancer patients. She is highly skilled and very attentive to patients. She follows up on her recommendations, is very compassionate and spends considerable time with the patients and staff to resolve speech and swallowing problems."
-Paul C. Harrington, MD, Otolaryngologist, Rochester Otolaryngology

"Your presentation about communication was extremely helpful. With healthcare in such an upheaval, we don't always take time to listen and communicate appropriately with our staff or each other. It was refreshing to take time out to think about our styles, the way we communicate and what we communicate. The managers have renewed their commitment to more effectively communicate."
-Kathy Wydra, Director of Nursing, Newark Wayne Hospital, ViaHealth.

"This topic is relevant and important for all individuals. You provided insights to the physician assistant students from both the consumer and provider perspective. You are an insightful, intelligent and compassionate clinician."
-Nancy Valentage, MS, RPA-C, Rochester Institute of Technology

"Her attention to detail, flexibility, collaboration, and professional skills were nothing but stellar. Her unique communication skills will be a style that we will continue to emulate as a Rehabilitation department."
-Anthony Ringo, Former Director of Rehabilitation Service, Thompson Health

"I have know Jacque for many years. She functions as our speech pathologist, but contributes far more. Jacque takes time to learn our residents, their families and the complex issues associated with a nursing home admission. Individuals dealing with end of life issues, separation from loved ones and financial strains need to find someone they can trust who also has superior professional knowledge. Jacque is just such a person. Her compassion is matched with a no nonsense approach to problem solving. She is a treasure."
-Dan Richardson, Director of Finance and Planning, Hamilton Manor and Latta Road Nursing Homes; Service for Seniors, Owner

 

 

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